Last updated: July 21, 2025.

Hi, we're Dentistry Illawarra, and welcome to our Privacy Policy. This policy outlines how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

When we say "we", "us", or "Dentistry Illawarra", we're referring to the entity that owns and operates this website.
This Privacy Policy applies to all users and visitors of our site. When we mention "policy", we're referring to this Privacy Policy. "User terms" refer to the rules for using our site and services.

What Personal Information We Collect

We only collect personal information when you use the "Book Appointment" feature on our site.
The information we collect may include your full name, email address, phone number, and any other details you voluntarily submit through the appointment form.

How We Collect Personal Information

We collect personal information directly from you when you fill out and submit the appointment booking form.

We do not collect personal information automatically as you browse the site, nor do we collect it through other features such as comments, newsletters, or support forms—unless you provide it explicitly for the purpose of booking.

How We Use Personal Information

Your information is used solely to manage and confirm your appointment, respond to your inquiries, and provide related services.
We do not use your personal information for marketing purposes unless you have given us explicit consent.

Disclosure of Personal Information

We do not share your personal information with third parties except as required by law or with your consent.
Access to your information is restricted to authorised Dentistry Illawarra staff only, and we take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

Marketing Choices Regarding Your Personal Information

We will only send marketing communications if you have explicitly opted in (for example, by ticking a box to receive updates).
You can opt out at any time by clicking the “unsubscribe” link included in our communications.

Cookies and Web Analytics

We use cookies to enhance site functionality and monitor usage. These cookies may store IP addresses and timestamps, but do not collect personal information unless you fill out the booking form.
You can manage cookie settings in your browser; disabling cookies may affect some features of the site.

How Long We Keep Your Personal Information

We retain your personal information only for as long as necessary to provide services and comply with legal obligations.
If you wish to have your information deleted, you may contact us to make a request at any time.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to your personal information
• Make a complaint if you believe we have breached your privacy

To exercise any of these rights, please contact us using the details below. We will respond to all requests in accordance with our obligations under the Privacy Act.

Changes to This Policy

We may update this policy occasionally to reflect changes in the law or our data handling practices.
Any material changes will be posted on this page, and we will notify you where legally required.

Contacting Us

If you have any questions about this policy, or if you would like to access, correct or delete your personal information, please contact us at: dentistry.illawarra@gmail.com

In this policy, the terms “personal information” and “personal data” are used interchangeably and have the same meaning as defined under the Australian Privacy Act 1988 (Cth).